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  Evergreen Practice

Viewing Your Medical Records - Subject Access Request ( posted on Jan 2, 2020 )

As part of GDPR you can request to view your medical record.  This is know as a "Subject Access Request."   Full details of this and how the practice use your medical records can be found in the section GDPR Privacy Notice.


If you wish access to your medical records please contact Reception at the practice.

Talking Therapies ( posted on Oct 31, 2019 )

Are you feeling low?  Do you find it hard to stop worrying?  You may benefit from support from Talking Therapies - a free NHS services supporting those aged 16+ in Berkshire suffering from a variety of difficulties including stress, low mood and worry. 


Visit their website now www.talkingtherapies.berkshire.nhs.uk to self-refer or call 0300 365 2000 to arrange your first appoinment.


Bracknell and Ascot Extended Hours Clinics ( posted on Oct 25, 2018 )

Evening and weekend appointments are available with GPs and other healthcare professionals for people who find it difficult to take time off work or have other commitments during daytime hours.


Appointments are pre-bookable through the surgery.  Please note that this service,  which is provided by Berkshire Primary Care Ltd, cannot accept walk-in patients.


The following evening and weekend appointments are available for residents living in Bracknell and Ascot at Boundary House Surgery, Mount Lane,  Bracknell, RG12 9PG.


Monday to Friday  18.30 - 20.30

Saturday              08:00 - 14:00

Sunday B/H          Morning appointments only - please contact us for more details


For cancellations,  please call 01344 637 808.  This number is available during clinic opening times, Monday - Sunday inclusive of Bank Holidays.


The "Extended Hours Clinics" in Bracknell and Ascot are part of a national iniatiative to improve access to general practice.

GP Earnings - Year Ended March 2017 ( posted on Apr 20, 2018 )

The average pay for GPS working in the practice of Evergreen Practice in the last fianancial year was £45,060 before Tax and National Insurance.


This is for 1 Full Time GP and 3 Part Time GPs who worked in the practice for more than six months.

You said We did - Update April 2019 ( posted on Dec 4, 2017 )

Following patient surveys and the Friends and Family Test a number of suggestions came forward as to how we could improave at Evergreen Practice.


These are the changes which we have introduced:


  • Online booking of appointments - this is now available
  • Increase in telephone consultations - there was request for more telephone consultations which we have provided.
  • Increased number of appointments during winter 2019

The practice do not own the building or the car park.  Parking is an issue which we cannot control directly but which we are trying to resolve.

Friend and Family Test - Updated April 2019 ( posted on Dec 4, 2017 )

Each month we ask patients via a SMS message following their appointment would they recommend the surgery to their Friends and Family.  This is know as the "Friends and Family" Test. 


The results for  March 2019 were as follows:


96% of patients were likely or very likely to recommend the surgery to their Friends and Family


4% of patients were unlikely or very unlikely to recomend the Surgery

Important Message regarding Email Prescriptions ( posted on Aug 3, 2017 )

From 1st September 2017 email prescriptions will end.  If you wish to submit prescriptions you will need to register for Patient Access.  This allows electronic prescriptions to sent to the practice,  online booking of appointments,  and access to a summary of your patient records. To register for Practice Access please come to reception with a photo ID (either passport or driving licence).

On Line Patient Access ( posted on Mar 16, 2016 )

Patients at the surgery can now book appointments and telephone triage online.  Please come in to the surgery and ask for further details. 

Patients registered with a named GP ( posted on Jun 29, 2015 )

All patients who are registered at Evergreen Surgery are allocated to a named GP.  This is as per the GP contract for 2015/16.  All patients at Evergreen Surgery have as their name GP, Dr Nelli.  Dr Nelli is the GP who is responsible for co-ordinating your care whilst a patient at Everygreen Surgery.  If you have any queries please contact the practice to discuss further.

CQC Ratings ( posted on Apr 20, 2015 )

In June  2015 the Care Quality Commission published its report on Evergreen Practice.   It gave Evergreen an overall rating of Good.  Evergreen was rated as good for being Safem, Effective, Caring, Responsive and Well led.     For all the Patient Groups which the CQC looked at, Evergreen was rated as Good.  The Patient Groups looked at were Older people, people with long term conditions, Families, children and young people, working age people, people whose circumstances may make them vulnerable and People experiencing poor mental health (including people with dementia).


The full report can be found at www.cqc.org.uk/location/1-543958848


A further regulatory review was undertaken in April 2019 and this found that the systems continued to be in place which were reviewed in June 2015.  CQC has to inspect every five years and we expect an inspection by June 2020.

Smoking Cessation ( posted on Oct 24, 2014 )

 Stop Smoking


Stop Smoking Support is available online.


To register please go to www.health.bracknell-forest.gov.uk/stop-smoking




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