Following patient surveys and the Friends and Family Test a number of suggestions came forward as to how we could improave at Evergreen Practice.
These are the changes which we have introduced:
- Online booking of appointments – this is now available.
- Increase in telephone consultations – there was a request for more telephone consultations which we have provided.
- Increased number of appointments during winter 2019.
The practice does not own the building or the car park. Parking is an issue which we cannot control directly but which we are trying to resolve.